Help Center2026-07-08T08:00:55+00:00

frequently asked questions

How do I create an account?2026-07-08T07:23:58+00:00

Go to the Pricing page, choose a plan, and complete checkout. Your account is created automatically during the checkout process.

Why can’t I upload another publication?2026-07-08T07:31:32+00:00

Usually this happens because your plan limit has been reached, your membership is not active, or the uploaded file is not accepted.

What analytics are available?2026-07-08T07:37:37+00:00

Magazine.io can show views, visitors, PDF downloads, website clicks, countries, referrers, and activity over time.

Where do I log in?2026-07-08T07:24:31+00:00

You can log in from the Login page. After logging in, you can access your dashboard from My Account.

What is an active publication?2026-07-08T07:31:51+00:00

An active publication is a publication that is live and available through its public Magazine.io page.

What date ranges are available?2026-07-08T07:37:52+00:00

You can view analytics for the last 7 days, last 30 days, or last 90 days.

What can I do from my dashboard?2026-07-08T07:24:48+00:00

From your dashboard, you can upload publications, manage existing publications, view analytics, check your membership, view orders, and update your account details.

What happens when I reach my publication limit?2026-07-08T07:32:06+00:00

You will need to delete or unpublish an existing publication, or upgrade to a higher plan before uploading another one.

What is the difference between views and visitors?2026-07-08T07:38:07+00:00

Views count page visits. Visitors estimate unique people. For example, if one person opens the page five times, that may count as five views but one visitor.

Which plan should I choose?2026-07-08T07:25:04+00:00

Choose your plan based mainly on how many active publications you need. Starter is best for occasional publishing, Pro is better for regular publishing, and Publisher is for larger publication libraries or higher-volume publishing.

What is a publication page?2026-07-08T07:33:57+00:00

A publication page is the public page created for each PDF publication you upload. It is the page you share with readers.

What are PDF downloads?2026-07-08T07:38:23+00:00

PDF downloads show how many times readers clicked the PDF Download button.

What types of publications can I upload?2026-07-08T07:25:56+00:00

You can upload PDF-based publications such as magazines, catalogs, brochures, newsletters, menus, guides, reports, lookbooks, portfolios, zines, and event programs.

What do readers see on a publication page?2026-07-08T07:34:16+00:00

Readers may see the publication title, cover image, short description, Read Online button, flipbook viewer, PDF Download button, optional website link, and sharing options.

What are website clicks?2026-07-08T07:38:37+00:00

Website clicks show how many times readers clicked the optional website link on your publication page.

What file type should my publication be?2026-07-16T08:08:56+00:00

Your publication should be uploaded as a PDF file with a maximum file size of 100 MB.

What is the flipbook viewer?2026-07-08T07:34:34+00:00

The flipbook viewer lets readers browse your PDF online in an interactive magazine-style format, instead of opening a basic PDF file.

What are top countries?2026-07-08T07:38:52+00:00

Top countries show where your readers are located at a country level.

Can I upload Word documents, ZIP files, videos, or design files?2026-07-08T07:26:32+00:00

No. Magazine.io is designed for finished PDF publications. Other file types are not supported as publication files.

Can readers view the publication without downloading it?2026-07-08T07:34:50+00:00

Yes. Readers can click Read Online and open the publication in the flipbook viewer.

What are referrers?2026-07-08T07:39:07+00:00

Referrers show where readers came from before visiting your publication page, such as a search engine, social media site, another website, or direct traffic.

Do I need a cover image?2026-07-08T07:28:49+00:00

Yes, each publication should have a cover image. The cover is used as the visual preview for your publication.

Can readers download the PDF?2026-07-08T07:35:09+00:00

Yes. For the current Magazine.io version, PDF downloads are enabled by default.

Why are some analytics empty?2026-07-08T07:39:24+00:00

Analytics may be empty if the publication is new, has not been shared yet, has very little traffic, has no website link, or readers have not clicked download or website buttons.

What image formats can I use for the cover?2026-07-08T07:29:10+00:00

Recommended cover image formats are JPG or PNG.

Can I add a link to my website?2026-07-08T07:35:24+00:00

Yes. When uploading or editing a publication, you can add an optional website link.

Does Magazine.io show personal reader information?2026-07-08T07:39:39+00:00

No. Analytics are designed to show general performance trends, not personal reader identities.

Can I edit my PDF after uploading?2026-07-08T07:29:29+00:00

Magazine.io does not edit or redesign your PDF. If you need to change the content inside the PDF, update the PDF file on your own device first, then replace or update the publication.

What can the website link be used for?2026-07-08T07:35:41+00:00

You can link to your main website, online store, booking page, contact page, product page, event page, subscription page, or portfolio.

Can I see reader names or email addresses?2026-07-08T07:39:54+00:00

No. Magazine.io does not show reader names, email addresses, personal profiles, or individual browsing histories.

How do I upload a publication?2026-07-08T07:29:46+00:00

Log in, go to My Account → Upload PDF, complete the form, upload your PDF and cover image, then submit the publication.

Can I share my publication page?2026-07-08T07:35:56+00:00

Yes. Each publication has a public URL that you can share anywhere.

Does Magazine.io store visitor IP addresses for publisher analytics?2026-07-08T07:40:09+00:00

No. Visitor analytics are anonymized, and publishers do not see visitor IP addresses.

Where can I manage my uploaded publications?2026-07-08T07:30:03+00:00

Go to My Account → My Magazines.

Where should I share my publication?2026-07-08T07:36:12+00:00

You can share it on your website, social media, email newsletters, blog posts, online communities, client emails, QR codes, printed materials, or advertising campaigns.

How long is analytics data available?2026-07-08T07:40:22+00:00

Analytics history is currently available for up to 90 days.

What is Magazine.io?2026-07-08T07:22:51+00:00

Magazine.io is a platform that lets you publish PDF-based content online as a shareable publication page with an online flipbook viewer, PDF download, website link, and basic analytics.

Can I edit a publication after uploading?2026-07-08T07:30:20+00:00

Yes. You can edit publication details such as the title, PDF file, cover image, short description, and website link.

Should I share the publication page or the raw PDF?2026-07-08T07:36:28+00:00

We recommend sharing the Magazine.io publication page. It gives readers more options and lets you track basic analytics.

Who is Magazine.io for?2026-07-08T07:23:08+00:00

Magazine.io is for publishers, creators, businesses, organizations, agencies, and professionals who want to share magazines, catalogs, brochures, newsletters, guides, menus, reports, portfolios, or similar PDF content online.

Does editing count as a new publication?2026-07-08T07:30:36+00:00

No. Editing an existing publication does not use another publication slot

Do publication pages work on mobile?2026-07-08T07:36:49+00:00

Yes. Readers can open publication pages from desktop, tablet, or mobile devices.

Do readers need an account?2026-07-08T07:23:25+00:00

No. Readers can open public publication pages without creating an account.

Can I delete a publication?2026-07-08T07:31:00+00:00

Yes. You can delete a publication from My Account → My Magazines.

Where can I find analytics?2026-07-08T07:37:07+00:00

Log in and go to My Account → Analytics.

Do I need a plan to publish?2026-07-08T07:23:41+00:00

Yes. Publisher accounts are created through checkout when you choose a plan. There is no separate free publishing account.

Can I unpublish a publication instead of deleting it?2026-07-08T07:31:16+00:00

If an unpublish option is available in your dashboard, you can use it to take a publication offline without permanently deleting it. Otherwise, you can delete the publication.

Are analytics shown for each publication separately?2026-07-08T07:37:22+00:00

Yes. Each publication has its own analytics page.

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