Magazine.io payments are processed securely through Stripe.
Stripe handles the payment checkout, payment confirmation, receipts, and invoice-related emails. This helps keep payments secure and makes it easier for customers to receive payment records directly from Stripe.
How payments work
When you choose a Magazine.io plan, you are redirected to a secure Stripe checkout page.
From there, you can complete your payment using the payment methods available at checkout.
Magazine.io does not collect or store your full card details on our own website.
What happens after payment?
After your payment is completed, your Magazine.io publisher account will be created or updated.
Account setup is usually automatically completed within:
- 1 to 5 minutes
Once your account is ready, you will receive an email with access details and instructions for setting your password.
Receipts and invoices
Stripe sends payment confirmations, receipts, and invoice-related emails to the email address used during checkout.
Please make sure you enter the correct email address when completing payment.
Your Stripe email may include:
- Payment confirmation
- Receipt
- Invoice or invoice details
- Payment amount
- Plan purchased
- Payment date
If you cannot find your receipt or invoice, check the inbox and spam/junk folder for the email address used at checkout.
Why receipts come from Stripe
Magazine.io uses Stripe to securely process payments and manage payment records.
Because the payment is completed through Stripe, your receipt or invoice is sent directly by Stripe, not from the Magazine.io dashboard.
This means you do not need to look for invoices inside your Magazine.io account area.
Upgrades
If you are upgrading from an existing Magazine.io plan, when upgrading, please use the same email address at Stripe checkout that you used for your existing Magazine.io account.
This helps us match your payment to the correct account and apply the upgrade automatically.
What if I used a different email address?
If you completed payment using a different email address than the one connected to your Magazine.io account, contact support.
Please include:
- The email address used for payment
- The email address connected to your Magazine.io account
- The plan you purchased
- The payment date
This helps us find the payment and apply the correct account setup or upgrade.
Can I access billing from my Magazine.io dashboard?
At the moment, billing records are handled through Stripe.
Receipts and invoices are sent by Stripe to the email address used during checkout.
The Magazine.io dashboard is focused on publishing features, such as uploading publications, managing your publications, viewing analytics, and updating your account details.
Does Magazine.io use automatic renewal?
No. Magazine.io does not currently use automatic renewal.
Your plan will not automatically charge your card at the end of the plan period.
When your plan is close to expiration, you may need to renew manually if you want to continue using Magazine.io.
Need help with a payment or invoice?
If you need help finding a receipt, invoice, or payment confirmation, contact support using the email address connected to your order.
Include as much detail as possible, such as:
- Your name
- The email address used at checkout
- The plan purchased
- The approximate payment date
Summary
Magazine.io payments are securely processed through Stripe. After payment, Stripe sends receipts and invoice-related emails to the email address used during checkout. Magazine.io accounts and upgrades are created or applied automatically, so please use the correct email address when purchasing or upgrading a plan.